Refund, Privacy Policies & Other Information
Warranty Reps offers a 100% money back guarantee on the Accept My Delivery Service and Rep at My home services only in the event where Warranty Reps L.L.C. cannot be available on your dates scheduled. Warranty Reps L.L.C. offers no refunds on any other Warranty Reps Services available. No Refund options available other than the terms specified in this paragraph.
Accept My Delivery Guarantee- If Warranty Reps accepts a product that has visible damage on the Front or in the normal viewing area not including sides, tops, bottoms, backs, on the product without notifying you the client and getting your consent to accept any offer your product company may be offering for you to keep the product, Warranty Reps will at no additional cost offer you the same service at an available date of your choice if available for that product or another product in the future. You will have a credit for the service to be complimentary. No Refund options available other than the terms specified in this paragraph.
Manufacturer or Extended Warranty Companies may require Warranty Reps to conference in the client for verification or require the client to directly verify information by phone, fax or email at the time of claim filing or anytime during the process.
Warranty Reps advises to always keep a record or have access to your original purchase receipt if not uploaded to warrantyreps.com. You will always need your receipt for service through most Manufacturer and Extended Warranty Companies along with the service providers. Warranty Reps advises customers who are filing a claim to be reminded that you will need to provide a serial number from your product. You can find serial numbers on the products label which is located on the product directly usually by the model number. The Manufacturer and Extended Warranty Companies almost always require the serial number to file a claim and schedule service. If your serial number is not available we recommend you call us at 813-906-9737 and we will see if we can assist you.
Warranty Reps wants our clients to understand the service call and how it usually works. On the day you have the first appointment with a service call company on your product, this day is generally just to diagnose and verify any problems that exist. Only in rare situations do you get your product fixed the same day. The tech will order your parts and schedule a day to come back depending on parts availability and other scheduling commitments. This day will be known as fix day and the tech should fix the product and that would officially be the end of that service call. Many people think each visit is a service call and that is not the case a service call is complex and not complete until your product is fixed in most situations.
Any client, advertiser, affiliate, customer or employee who submits registration and or attempts and or conducts business with Warranty Reps LLC. agrees to Warranty Reps LLC. Terms and Conditions listed and or not listed in this disclosure. All decisions shall be at the sole discretion of Warranty Reps LLC. and all decisions made by Warranty Reps LLC. shall be deemed final. Some Exclusions May apply to any and or all Warranty Reps LLC. offers and services with or without notice.
Your Access to and Control over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Express any concern you have about our use of your data.
Warranty Reps L.L.C. takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
In order to use www.warrantyreps.com, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. And/or: We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. And/or: We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
Warranty Reps L.L.C. will conduct Surveys & Contests from time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.